Terms and Conditions

Welcome to Veiculu. Please note that each of our website and smartphone applications are provided solely to assist customers in gathering parking information, determining the availability and location of parking, and/or making legitimate parking reservations, and for no other purposes.

Read In Details

Veiculu offers mobile app from Google Play Store and this Web site (www.veiculu.com), including all information, software, products and services available from this Web site or offered as part of or in conjunction with this Web site, to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices stated here. Veiculu Ltd. reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location.

Your continued use of the Veiculu mobile app constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by Veiculu Ltd. The term ‘Veiculu’ or ‘us’ or ‘we’ refers to the owner of Veiculu Ltd. The term ‘you’ refers to the user or viewer of our mobile app and website.

The use of this Veiculu mobile app and web site is subject to the following terms of use:
Use the mobile app and Veiculu web site at your own risk. This mobile app and web site is provided to you, without warranty of any kind either express or implied. Neither Veiculu Ltd. nor its employees, agents, third-party information providers, merchants, licensors or the like warrant that the mobile app or its operation will be accurate, reliable, uninterrupted or error-free. No agent or representative has the authority to create any warranty regarding the mobile app or Veiculu web site on behalf of Veiculu Ltd. Veiculu Ltd. reserves the right to change or discontinue at any time any aspect or feature of the mobile app and the web site.

1. Exclusion of Liability

The content of this Veiculu mobile app and Veiculu web site are for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this mobile app and web site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

2. Indemnification

Your use of any information or materials on this mobile app and website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This mobile app and website contain material which is owned by or licensed to Veiculu Ltd. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the mobile app and the website.

Unauthorised use of this mobile app and this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Except for material in the public domain under Indian copyright law, all material contained on the mobile app and the Web site (including all software, HTML code, Java applets, Active X controls and other code) is protected by the Indian and foreign copyright laws. Except as otherwise expressly provided in these terms and conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the mobile app and the Web site without the prior consent of the copyright owner.

None of the material contained on www.veiculu.com may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of Veiculu Ltd. Violation of this provision may result in severe civil and criminal penalties.

Veiculu Agreement

1. This Agreement

1.1 This agreement is made between the customer (“Customer”) who has booked a parking space or spaces through “Veiculu” by means of mobile phone and the owner or operator (“Owner”) of the parking space(s) (the “Parking Facility”) which has been supplied to the customer. The Parties and details of the Parking Facility and the period for which the Parking Facility has been booked (the “relevant Period”) are set out in the confirmation sms sent electronically by Veiculu to the Customer and the Owner on completion of the booking.

1.2 The Owner represents and warrants that it is the owner of the Parking Facility or the person who is duly authorised to arrange licensing of the Parking Facility.

1.3 The Customer agrees that he is responsible for ensuring that any person he allows to park the vehicle at the Parking Facility complies with these terms and conditions.

1.4 Veiculu is the owner’s agent for the purpose of this agreement but is not the Owner. This agreement is between the Customer and the Owner. Veiculu shall have no obligations to the Customer or the Owner under this agreement and the Owner and the Customer each release Veiculu, its employees and agents from any liability arising in respect of any claims or disputes between the Owner and the Customer.

1.5 The Owner grants a permission to the Customer to use and occupy the Parking Facility during the Relevant Period set out in the confirmation. The Customer has security of tenure or right to exclusive possession of the Parking Slot assigned to him/her.

1.6 The parties acknowledge that Veiculu has no control over the conduct or acts of either the Customer or the Owner and Veiculu excludes all liability in this regard to the fullest extent permissible by law.

2. Booking and Payment

2.1 The Owner reserves the right to change the tariffs from time to time.

2.2 Veiculu is authorised by the Customer and the Owner to handle the booking and payment process on the Owner’s behalf.

2.3 Payment shall be made in full to Veiculu (as the Owner’s agent).

3. Cancellation

3.1 The Owner shall honour all bookings.

3.2 If the Owner has to cancel the Customer’s booking due to exceptional circumstances beyond the Owner’s reasonable control, the Owner agrees to inform Veiculu. The parties agree that Veiculu will be instructed to contact the Customer with proposals for suitable alternative parking to be provided by another registered Veiculu client.

3.3 Veiculu gives no guarantees, warranties or assurances that alternative parking can be found and accepts no liability arising from the failure of the Owner or the Customer to honour the booking or for the costs of alternative parking or other costs arising directly or indirectly as a result of the breach of any terms of this agreement.

4. End of period of use

4.1 The Customer must vacate the Parking Facility and cease using the Parking Facility by the end of the contract period of use, as stated in the confirmation.

4.2 If the Customer fails to vacate the Parking Facility at the due time, then the Customer shall be required to pay the additional fees on a hourly basis.

5. Customer Obligations

5.1 The Customer is solely responsible for his health and safety of his vehicle while it is at the Parking Facility. The Owner is not responsible for ensuring the safety or security of the Customer or the vehicle. The Customer should refer to the signage at the Parking Facility for further information.

5.2 The Customer warrants that they will:

  • Keep the Parking Facility clean, tidy and clear of rubbish and leave the Parking Facility in the same condition as they find it.
  • Park the vehicle in the Parking Facility without obstructing any adjoining or nearby parking spaces or property and in compliance with the signage at the Parking Facility.

Observe any restrictions on the opening hours of the Parking Facility at the point of booking.

6. Owner Obligations

6.1 The Owner shall ensure that the Parking Facility is properly and accurately described on the signage and in particular will specify if the Parking Facility is not suitable for certain types of vehicle or if there are any access restrictions.

6.2 The Owner will ensure that the Parking Facility is available for the duration of the period for which it has been booked and will not prevent or obstruct the Customer from the parking in the Parking Facility.

7. Force Majeure

7.1 For the purposes of this agreement, a Force Majeure Event means an event beyond the reasonable control of the Owner including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the Owner or any other party), failure of a utility service or transport network, act of god, war, riot, civil commotion, malicious damage, compliance with any law or any governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.

8. General

8.1 Neither the Owner nor the Customer shall, without the prior written consent of the other party, assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under this agreement.

8.2 If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceablility of the rest of this agreement.

8.3 A waiver of any right of this agreement or law is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy provided under this agreement or by law shall constitute a waiver of that or any right or remedy , nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single partial exercise of such right or remedy prevent or restrict the further exercise of that or any other right or remedy.

This agreement, and any dispute or claim arising out of or in conjunction with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the law of India.